Audience and Volunteer Services Director

Job Summary: The Audience and Volunteer Services Director reports to the Executive Director and works alongside the entire Fringe year-round and seasonal staff to implement and manage all aspects of Front of House operations. Duties include the hiring and training of seasonal staff, recruiting, training and communicating with volunteers, creation of written training materials,forecasting audience questions and concerns, and solving any audience issues as need arises.

Qualifications:

  • Front of house experience in a large-scale event environment.
  • Excellent written and verbal communication skills.
  • Experience with mass email programs (i.e. MailChimp).
  • Ability to quickly assess and solve issues.
  • Good digital and physical organization skills.
  • Excellent logical reasoning.
  • Ability to manage large groups of people.
  • Comfort with handling cash.
  • Knowledge of data management and entry processes and programs.
  • Pleasant demeanor.
  • Detail-oriented while seeing larger picture.
  • Working knowledge of Minnesota Fringe front of house operations (strongly desired, but not required).
  • Interest in theater (desired, but not required).
  • Must have reliable transportation
  • Position is seasonal and part-time, with most work taking place April-August, but meetings and some prep work will be required and can be scheduled around other work.

  • If interested, send resume and cover letter to hiring@fringefestival.org by July 26, 2014.

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